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Shopping with Domain Gallery Online, we aim to make your shopping experience as simple and enjoyable as possible.
We provide our customer 30 Days Money-Back Guarantee from the day products received. Items must be in their original packaging, unused and unwashed. Approved refunds cover the original purchase price, delivery charges from Domain Gallery as well as the cost of return the product to us are not reimbursed.
We ship from Perth WA, and all orders received will be shipped within 48 hours (Monday to Friday).
Perth customers can also choose to collect from Domain Gallery Osborne Park Store. We will contact you once the items are ready for pick up.
Our aim is to provide you with the best value and most reliable shipping and delivery. We currently use a number of courier companies depending on your location and size/weight of parcel.
For different items, the delivery fees are:
We tend to provide our special promotion every so often.
When you see" Free Delivery ", that means it is good time to get more!!!
Small Items:
Small items such as Candles, diffusers, cushions, throws and some small homwares items, we charge the postage fee of $12.95, the shipping will be calculated at Check Out
Bulky or Oversized Items: For our larger pieces such as furniture, pots, mirrors, lighting and artworks, we will charge you the exact shipping costs from our couriers; It will be calculated to your address.
Quotes vary depending on location and cubic meterage. We endeavour to always find the most affordable option.
You will be emailed after your purchase with a seperate invoice for the shipping costs.
Alternatively if you would like to have an estimate on shipping prior to purchasing you can contact us via email at: Hello@domaingallery.com.au.
Please provide the shipping address so that we can provide you with accurate costs.
If you are not completely satisfied with your purchase, we are happy to offer a full 30 day refund online orders paid by Credit Card or PayPal.
For all purchases using Afterpay please note there will be a 6% administration charge on any returns.
Please email your receipt and information to Our Customer Service team at: Hello@domaingallery.com.au. Our team members will provide the easiest way of process.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.
